Curriculum Vitae of Grant B. Walsh – Executive Leadership Expert

Corporate Director Profile

A Chairman / Chief Executive Officer / Director with significant financial experience, a record of growth, and improvement in quality and financial performance of complex organizations.

Summary of Experience

Executive experience includes healthcare, service sector, insurance, pensions, and real estate development; public and private; not-for-profit and for-profit; U.S. and Canadian corporations.
Governance experience includes 30 plus Boards of Directors and 16 roles as Chairman.
Skills include leadership, governance, strategy, and finance, among others..
Governance accountability in the insurance industry has included $42 billion in investments, $5.6 billion in revenue, 330,000 employer members, and 5.6 million insured individuals.
Executive accountability has included $550 million in revenue (1998 U.S. funds), 30,000 employees, and 10,000 properties in 44 states and Canada.

Current Board Appointments

Chairman – Workplace Safety Insurance Board (WSIB), Toronto, ON

Co-Chairman – WISE Trust, Toronto, ON

Director / Chairman – Square Canada Inc., San Francisco, CA

Director / Chairman – Square Technologies Inc., San Francisco, CA

Director – Canada Saudi Business Council, Toronto, ON

Past Board Appointments

Chairman – Canada Lands Company Ltd., Toronto, ON

Chairman – Downsview Park Inc., Toronto, ON

Chairman – Old Port of Montreal Inc., Montreal, QC

Vice Chairman – Montreal Science Centre Foundation, Montreal, QC

Chairman – Hamilton Philharmonic Orchestra, Hamilton, ON

Chairman – Royal Botanical Gardens, Burlington, ON

Director – Cleveland Clinic Canada Inc., Toronto, ON

Director – Algoma University, Sault Ste Marie, ON

Director – Roberts Wesleyan University, Rochester, NY

Director – Northeastern Seminary, Rochester, NY

Executive Experience

Managing Director — 2004 to present

Walsh Leadership Inc., Toronto, ON

Walsh Leadership Inc. is a resource to Boards and CEOs in leadership, governance, strategy, and finance. "The ultimate executive resource."
Served hospitals with a performance improvement methodology which emphasizes quality for patients, work-life balance for employees, and the stewardship of resources.
Served as Lead Negotiator for the Ministry of Health and Long-Term Care (MOHLTC), Province of Ontario, for physician compensation and services to 28 First Nations communities, 3 physician groups, a hospital, and Health Canada.
Served as Governance Facilitator and then President / CEO of the Group Health Centre, Sault Ste Marie, ON. 450 employees, 80 physicians, and 72,000 rostered patients.
Served as the Interim Executive Director of Iqaluit Health Services, Government of Nunavut, Canada. Responsible for hospital and public health services for Iqaluit.

Executive-in-Residence / Adjunct Professor — 2005 to 2007

The DeGroote School of Business, McMaster University, Hamilton, ON

Adjunct Professor teaching Governance and Strategy.

President / CEO and Vice President — 1999–2005

St. Peter’s Health System and Hamilton Health Sciences, Hamilton, ON

St. Peter’s Health System, an academic medical centre, including 486 hospital beds, 210 long term care beds, 5 home health agencies, a management outsourcing company, a centre for research and education, and a charitable foundation.

Hamilton Health Sciences, an academic medical centre affiliated with McMaster University Medical Centre, with $1.2 billion in revenue and 1,100 acute-care beds.

The ServiceMaster Company, Chicago, IL — 1990–1998

ServiceMaster was a $7.4 billion service provider specializing in management outsourcing and consumer services. It was the world’s largest management outsourcing company.

Executive Vice President — 1998

ServiceMaster Management Services, Chicago, IL

Accountable for the performance improvement of R & D, Manufacturing, Purchasing, Central Support Services, ISO 9001, and the CMI Insurance Company, Milwaukee, WI.
Accountability included engineering, design and construction, energy performance contracting, plant operations and maintenance, biomedical engineering and radiology, logistical management, custodial / laundry and linen support, and food service management.

Executive Vice President — 1995–1998

ServiceMaster Education Management Services, Chicago, IL

Responsible for outsourced management services to 100 universities and colleges, and 200 school districts in 44 states and Canada. Accountable for $550 million (U.S. 1998) in revenue, 30,000 employees, and 10,000 facilities.

Vice President / Chief Operating Officer — 1990–1994

ServiceMaster of Canada Ltd., Mississauga, ON

Vice Chairman, Board of Directors, Canclean Ltd., master franchisor of 180 businesses.

President / CEO — 1979–1990

St. Andrew's Services for Seniors, St. Louis, MO

Developed and / or operated 14 retirement and long term care facilities, a management company, and a home health agency.

Vice President and Divisional Chief Operating Officer — 1977–1979

Bethesda General Hospital and Homes, St. Louis, MO

Served as Vice President of an academic medical center affiliated with St. Louis University Medical Center.
Served as COO of Besthesda Dilworth Memorial Home, a 460 bed private-pay long term care facility.

Administrator (CEO) — 1974–1977

Schofield Residence, Buffalo, NY

Served as Administrator of a 120 bed long term care facility.

Academic Achievements

Chartered Director (C.Dir.) – McMaster University, Hamilton, ON and the Conference Board of Canada

Master of Business Administration – Southern Illinois University, Edwardsville, IL

Graduate study, Organizational Communication – University of Buffalo, Buffalo, NY

Healthcare Management Diploma – Cornell University, Ithaca, NY

Bachelor of Arts, English and Philosophy – Roberts Wesleyan College, Rochester, NY

Professional Development

Audit Committee Effectiveness – Chartered Professional Accountants (CPA) Canada

Alternative Dispute Resolution – Advanced Mediation – Faculty of Law – University of Windsor, Windsor, ON

Strategic Negotiation – Harvard Business School – Harvard University, Cambridge, MA

Negotiation and Competitive Decision Making – Harvard Business School

Making Boards More Effective – Harvard Business School

Governing for Excellence – Harvard Business School

Audit Committees in a New Era of Governance – Harvard Business School

Compensation Committee – Harvard Business School

Professional Memberships

Institute of Corporate Directors, Toronto, ON

National Association of Corporate Directors, Washington, DC

Selected Awards & Recognition

St. Peter’s Health System

Presented by the Board of Directors “in appreciation of your extraordinary leadership, devotion and commitment to St. Peter’s Health System.”